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Recruiting Emotional Change Agents: President Obama’s Jobs Plan PDF Print E-mail
Thursday, 09 February 2012 16:00
ticket_to_obama_speech

On Friday, September 9, 2011, my 12-year-old son and I attended President Barack Obama’s speech at my alma mater, University of Richmond in Virginia. He discussed his Jobs Plan, as a follow-up to his similar pitch to both houses of Congress the previous night. President Obama demonstrated a change management technique I call acquiring “emotional change agents,” individuals who will respond to an emotional appeal and voluntarily become ambassadors for change.

 

Last Updated on Thursday, 09 February 2012 16:46
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Change Management for Mommies PDF Print E-mail
Monday, 23 January 2012 13:34

brussels_sproutSometimes change tastes just as bad for the change leader. This is a true personal flashback from May 2010.

Change management has meddled in my family life. That brings us to our current change crisis, one we change managers call “Desire.” After one is aware of a need to shift behavior, he or she needs to Desire the new end result, providing them the necessary impetus to change.

 

Last Updated on Monday, 23 January 2012 16:26
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Looking Gift Horses in the Mouth: Employee Goodwill or a Trojan Horse? PDF Print E-mail
Sunday, 01 January 2012 20:38
trojan_horse

Consider this a cautionary tale for savvy leaders and human resources executives considering incentives.

Once, I received a significant gift from the Fortune 200 company where I worked, to celebrate a key milestone in my performance. So far, so great! Cool

They sent me a celebratory letter, in a leatherette box, with a link to a website, where I was supposed to enter a code to receive a sizeable gift certificate. So far, so good… Laughing

But the website didn’t exist. So far, so…what??! Undecided

 

Last Updated on Sunday, 01 January 2012 22:17
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The Missing Link: Process Management for Small Biz PDF Print E-mail
Friday, 16 September 2011 22:36

scorecropped

“A Guide to Process Management: Small Biz Edition,” was the topic of Karen Smith-Will’s presentation to the Richmond, Virginia, chapter of SCORE on September 15, 2011. For more details, please see this press release. Thank you to SCORE Counselor Fred Esposito for the invitation to work with an outstanding group of retired executives helping small business owners. If you are starting a small business, consider contacting SCORE today for complimentary business coaching (see link below).

 

Other resources:

Visit http://www.richmondscore.org/ for more information about SCORE.

Keywords: process management, consulting, nonprofit, servant leadership, change management, stewardship, six sigma, lean, agile

Last Updated on Friday, 16 September 2011 23:05
 
All I Really Need to Revive I Learned from Video Games PDF Print E-mail
Thursday, 30 December 2010 14:25

revive_screen_capAchieved Strategies invited Karen back for another blog, this time in their Journey in 2011, Revive and Thrive series. "All I Really Need to Revive" shows how to revive your game plan using tips from the gaming industry. While you're at it, don't miss all the other articles from all of the savvy leadership writers in this series:

 

Last Updated on Tuesday, 04 January 2011 18:21
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Greatness Thrust Upon Him: Leadership at Pearl Harbor, Part II PDF Print E-mail
Saturday, 11 December 2010 07:05

 

"Seeds of faith are always within us; sometimes it takes a crisis to nourish and encourage their growth." Susan L. Taylor

Acting like a Leader: Responding to the Crisis

Doug: After that was all over and I got back home, then I volunteered for submarine duty and they sent me to San Diego. Lena Mae was already on her way away from Hawaii. They wouldn’t let us change our abode because war had already broke out. And all I could say was meet me at the YMCA in San Francisco. I couldn’t tell her when, where, or what not, because I couldn’t tell her on the radio where we would dock or when.

So we met in San Francisco, and they sent me to San Diego to catch the S-27, which was an old type submarine. As soon as I got on her, we went to the Aleutian Islands. And from the Aleutian Islands…

Lena Mae: “Well, let’s go back to Pearl Harbor. When he went to do his duty station, the girl next door and I, we didn’t know what to do.

 

Last Updated on Saturday, 11 December 2010 07:27
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Greatness Thrust Upon Him: Leadership at Pearl Harbor, Part I PDF Print E-mail
Tuesday, 07 December 2010 16:29
"Be not afraid of greatness: some are born great, some achieve greatness and some have greatness thrust upon them."

- William Shakespeare, Twelfth Night, Act II, Scene V).

Uncle Doug joins the navyUncle Doug Eaker is a quiet man--salty at times, introspective at others and with a twinkle in his eye. Like most people, he has many stories. On today, the anniversary of Pearl Harbor, I offer his story of leadership thrust upon him at age 23. He shared this with me a decade ago, on September 30, 2000, at our annual family reunion. The story will be told in several parts, including his perspective, his wife, Lena Mae's perspective, and that of his sister-in-law. Finally, there were will some statistics, for those die-hard history buffs. History serves as an important library of resources for the study of leadership.

Last Updated on Sunday, 09 October 2011 18:04
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